Privacy & GDPR

Privacy Policy

This document explains how SMARTBRIDGE IT S.R.L. collects, uses, stores and protects personal data when you access smartbridge.ro or contact us.

1. General information

This Privacy Policy applies to the website smartbridge.ro, contact forms, email communication and other interactions related to the services provided by SMARTBRIDGE IT S.R.L.

By using the website, you confirm that you have read and understood this Privacy Policy.

2. Personal data we may collect

Depending on how you interact with us, we may process the following categories of personal data:

  • first name and last name;
  • company name;
  • email address;
  • phone number;
  • project details or message sent through the contact form;
  • technical data such as IP address, browser, device type, visited pages and website usage data;
  • information required for communication, offers, contracts, support or project analysis.

3. Purposes of processing

We may process personal data for the following purposes:

  • to respond to requests sent through the website;
  • to analyze software, AI, IoT, drone, robotics or automation project requests;
  • to prepare technical or commercial proposals;
  • to communicate about services, projects and collaborations;
  • to manage and improve the website;
  • to ensure website security and prevent abuse;
  • to comply with legal, fiscal or contractual obligations;
  • to protect our legitimate rights and interests.

4. Legal grounds

We process personal data based on one or more of the following legal grounds:

  • your consent, where applicable;
  • steps prior to entering into a contract or performance of a contract;
  • compliance with legal obligations;
  • our legitimate interest in responding to requests, improving services, securing the website and protecting our rights.

5. Contact forms

When you complete a contact form, we may process your name, company, email, phone number, domain of activity and message. These data are used only to analyze your request, respond to you and, where applicable, prepare a proposal.

6. Cookies and similar technologies

The website may use cookies and similar technologies for correct operation, security, preferences, analytics, traffic measurement and website improvement.

You can control or delete cookies through your browser settings. Disabling some cookies may affect website functionality.

7. Recipients of personal data

Personal data may be shared, where necessary, with:

  • IT, hosting and website service providers;
  • email, communication and form providers;
  • analytics or security providers, where used;
  • accountants, consultants, lawyers or auditors;
  • public authorities, where required by law;
  • technical partners involved in a project, only when necessary.

We do not sell personal data.

8. International transfers

Some technical tools or service providers may involve data transfers outside the European Economic Area. In such cases, we rely on appropriate legal safeguards, such as standard contractual clauses, adequacy decisions or other mechanisms provided by applicable law.

9. Data retention

We keep personal data only for as long as necessary for the purposes for which they were collected, including communication, offers, contracts, legal obligations, security and defense of rights.

After the applicable retention period expires, data will be deleted, anonymized or archived according to legal requirements.

10. Data security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure or destruction. However, no electronic transmission or storage method is completely secure.

11. Your rights

Under applicable data protection law, you may have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to data portability;
  • right to object;
  • right to withdraw consent, where processing is based on consent;
  • right to lodge a complaint with the competent supervisory authority.

To exercise your rights, you can contact us at contact@smartbridge.ro.

12. Complaints

If you believe your personal data is not processed lawfully, you may contact the Romanian supervisory authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Website: www.dataprotection.ro
Email: anspdcp@dataprotection.ro

13. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices, content or policies of third-party websites.

14. Minors

Our website and services are not specifically addressed to minors. We do not knowingly collect personal data from minors.

15. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page together with the latest update date.

16. Contact

For questions about this Privacy Policy or the way we process personal data, contact us at:

SMARTBRIDGE IT S.R.L.
Email: contact@smartbridge.ro
Phone: 0726 744 115
Address: Str. Alexandru Ioan Cuza nr. 20, Vila 2, Camera 1, Sat Tunari, Comuna Tunari, Ilfov, Romania